Report Compliance Issue

To report a compliance issue you can use the form below or you can call our Corporate Compliance Hotline at 866-201-0316.

Choose Area Of Concern

HR/Employee Issue

Your Contact Information

First Name
Last Name

Email
Phone*

Address*

City
State
Zip Code

Date Of Incident
Choose Sprenger Community

Services of Interest
Assisted LivingIndependent LivingSkilled NursingMemory CareTherapyHospiceRespite CareShort-term Stays or RehabilitationOther

Please provide any additional information

Involved Parties (Provide as Applicable)

Employee's Name
Resident's Name

Physician's Name
Contractor's Name

Visitor's Name
Other

Details of Allegation*

Resident or Family Issue

Your Contact Information

First Name
Last Name

Email
Phone*

Address*

City
State
Zip Code

Date Of Incident
Choose Sprenger Community

Services of Interest
Assisted LivingIndependent LivingSkilled NursingMemory CareTherapyHospiceRespite CareShort-term Stays or RehabilitationOther

Please provide any additional information

Involved Parties (Provide as Applicable)

Employee's Name
Resident's Name

Physician's Name
Contractor's Name

Visitor's Name
Other

Details of Allegation*

Corporate Compliance Issue

Your Contact Information

First Name
Last Name

Email
Phone*

Address*

City
State
Zip Code

Date Of Incident
Choose Sprenger Community

Services of Interest
Assisted LivingIndependent LivingSkilled NursingMemory CareTherapyHospiceRespite CareShort-term Stays or RehabilitationOther

Please provide any additional information

Involved Parties (Provide as Applicable)

Employee's Name
Resident's Name

Physician's Name
Contractor's Name

Visitor's Name
Other

Details of Allegation*

Billing

Your Contact Information

First Name
Last Name

Email
Phone*

Address*

City
State
Zip Code

Date Of Incident
Choose Sprenger Community

Services of Interest
Assisted LivingIndependent LivingSkilled NursingMemory CareTherapyHospiceRespite CareShort-term Stays or RehabilitationOther

Please provide any additional information

Involved Parties (Provide as Applicable)

Employee's Name
Resident's Name

Physician's Name
Contractor's Name

Visitor's Name
Other

Details of Allegation*

In our continuing effort to fulfill our organizational mission, Sprenger Health Care is committed to high ethical standards and compliance with all applicable federal and state laws and regulations. In addition, Sprenger Health Care strives to use general good business practices to avoid and prevent any conflicts of interest in its dealings with its board members, employees, contractors, vendors, agents, business partners, and volunteers (“individuals affiliated with Sprenger Health Care”). Sprenger Health Care has established a Corporate Compliance Policy to assist with this process.

Reporting Compliance Issues

Any individual affiliated with Sprenger Health Care who is aware of or suspects a violation of law or regulation, Sprenger Health Care’s Standards of Conduct, or other policies and procedures has an affirmative duty to report this information. If possible, all reports of alleged, known or suspected non-compliance should be reported to the Facility Administrator. Any individual who, for any reason, is uncomfortable with reporting to the Facility Administrator should report the information directly to the Compliance Officer.

Sprenger Health Care has a formalized system of communication for individuals affiliated with Sprenger Health Care to report potential non-compliance to the Compliance Officer. An individual may communicate information to the Compliance Officer directly by calling the Compliance Hotline at (866) 201-0316; by reporting through Sprenger Health Care’s secure compliance website – https://www.SprengerHealthCare.com; or by sending a letter to:

Corporate Compliance Officer
3885 Oberlin Ave
Lorain, OH 44053

All reports submitted to the Compliance Program are treated confidentially. Information from reports will be disclosed only to the extent necessary for evaluating or addressing the report.

If you prefer, you may submit your report anonymously. In many cases, however, the lack of contact information prevents a comprehensive review of the report and will prevent further communication between you and Sprenger Health Care’s Compliance Officer.